1. Introduction
Welcome to the privacy policy of Invuria. Invuria is a computer systems design and advisory firm that helps organisations across the professional, scientific and technical services sector architect, implement and support dependable technology systems. This policy explains the types of information we collect, how we use that information, the circumstances in which we may share it, and the choices you have about how your information is handled.
We take your privacy seriously. We have designed our information practices to collect only the information we genuinely need, to use that information for clear and legitimate purposes, and to protect it with appropriate technical and organisational safeguards. We encourage you to read this policy carefully so that you understand how we treat personal information and the rights that may be available to you depending on where you live.
By using our website located at https://www.invuria.hair, contacting us, or engaging our services, you acknowledge that you have read and understood this policy. If you do not agree with any part of this policy, please refrain from using our website and from submitting personal information to us.
2. Who We Are
For the purposes of this policy, the data controller is INVURIA LLP. Our registered office is located at 6007 S 115 W, Salt Lake City - 84107-6918, United States (US). Throughout this policy, references to Invuria, we, us and our refer to INVURIA LLP and its staff, contractors and agents.
Invuria operates in the computer systems design and related services industry. Our work includes systems architecture and strategy, systems integration, managed services, security engineering, cloud and infrastructure design, and data and analytics systems. In the course of providing these services we may process limited amounts of personal information on behalf of our clients and about visitors to our website.
If you have any questions about this policy or about how your information is handled, you may contact us using the details provided in the section titled How to Contact Us at the end of this document.
3. Scope of This Policy
This policy applies to personal information we collect through our website, through email and telephone correspondence, through our contact form, and through any other interaction you may have with Invuria in relation to our services. It applies to visitors to our website, to prospective clients, to current clients, and to the individuals who represent those clients.
This policy does not apply to information that we process solely on behalf of a client as a data processor. In those circumstances the client remains the controller of that information, and its own privacy policies and practices govern how that information is handled. Where we act as a processor we process personal information only in accordance with the instructions we receive from the relevant client and with our contractual obligations.
This policy also does not apply to third party websites, applications or services that may be linked from our website. We encourage you to review the privacy policies of any third party before providing information to that third party.
4. Information We Collect
We collect several categories of information. The specific information we collect depends on how you interact with us and the services you request. In general, the categories of information we may collect include the following.
Information you provide directly
- Contact information, such as your name, email address, telephone number, job title and company name.
- Business information, such as details about your organisation, your technical requirements, your project goals and your existing systems.
- Correspondence, including the content of any messages, questions or requests you send to us by email, through our contact form or by telephone.
- Payment and billing information, where applicable, used solely for invoicing and processing transactions for our services.
Information collected automatically
- Technical information, such as your internet protocol address, browser type and version, device type, operating system and screen resolution.
- Usage information, such as the pages you visit, the time and date of your visit, the amount of time you spend on each page and the referring website.
- Approximate location information derived from your internet protocol address, used only for security, fraud prevention and analytics purposes.
Information we do not collect
We do not intentionally collect sensitive or special categories of personal information, such as information about your health, racial or ethnic origin, political opinions, religious beliefs, or biometric data, through this website. We ask that you do not submit such information to us unless it is genuinely necessary for a specific engagement and you have given explicit consent.
5. How We Collect Information
We collect information in a number of ways. Most information is provided to us voluntarily by you when you contact us, request information, respond to our communications, or engage us to provide services. For example, when you submit our contact form, when you send us an email, or when you speak with our team by telephone, you provide us with the information we need to respond.
We also collect information automatically when you browse our website. As with most websites, our servers and analytics tools record certain technical and usage information as you move through the site. This information helps us understand how the site is used, identify technical problems and improve the experience we offer.
In some cases we may receive information about you from third parties, such as when a colleague refers you to us, when a client provides your contact details so that we can coordinate on a project, or when we obtain publicly available business information in the course of legitimate business development. When we receive information from third parties we treat it in accordance with this policy.
6. How We Use Information
We use the information we collect for the following purposes, each of which is necessary for the operation of our business or for the legitimate interests described below.
- To provide our services, including responding to enquiries, preparing proposals, delivering advisory and implementation work, and providing managed services and support.
- To communicate with you, including responding to your questions, sending service-related updates and informing you about changes to our services or to this policy.
- To operate and improve our website, including analysing usage patterns, diagnosing technical issues and enhancing the performance and security of the site.
- To manage our client relationships, including maintaining records of our engagements, issuing invoices and processing payments.
- To comply with legal obligations, including retaining records as required by law and responding to lawful requests from authorities.
- To protect our rights and property, including preventing fraud, enforcing our terms of service and safeguarding the security of our systems.
We do not sell your personal information, and we do not rent it to third parties. We do not use automated decision-making that produces legal or similarly significant effects concerning you, and we do not engage in profiling that would materially affect your rights.
7. Legal Bases for Processing
Where data protection law applies, we rely on one or more of the following legal bases to process personal information.
- Consent. In some cases we process information on the basis of your consent, which you may withdraw at any time.
- Contract. We process information where it is necessary to perform a contract with you or to take steps at your request before entering into a contract.
- Legitimate interests. We process information where it is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms. Such interests include operating and improving our website, managing our client relationships, developing our business and securing our systems.
- Legal obligation. We process information where we are required to do so by applicable law, such as for tax, accounting and regulatory purposes.
Where we rely on legitimate interests, we have balanced those interests against your privacy rights and have concluded that the processing is proportionate and appropriate in the circumstances. If you have questions about a particular processing activity and the basis on which it is carried out, you may contact us using the details at the end of this policy.
10. Data Retention
We retain personal information only for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting or reporting requirements. The specific retention period depends on the nature of the information and the context in which it was collected.
As a general guide, correspondence and enquiry information is retained for up to twenty four months after our last contact with you unless you become a client, in which case we retain relevant records for the duration of our engagement and for a reasonable period afterwards. Billing and financial records are retained for the period required by applicable tax and accounting law. Automatically collected technical and usage information is typically retained for a shorter period in an aggregated or de-identified form.
When information is no longer needed for the purposes described in this policy, we securely delete or anonymise it. If you would like more information about how long we retain specific categories of information, please contact us.
11. Data Security
We take the security of personal information seriously and implement a range of technical and organisational measures designed to protect it against unauthorised access, disclosure, alteration and destruction. These measures include access controls, encryption of data in transit, secure hosting environments, and staff training on data protection practices.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal information using commercially reasonable means, we cannot guarantee its absolute security. You are also responsible for maintaining the confidentiality of any passwords or credentials you use in connection with our services.
If we become aware of a security incident that affects personal information and poses a risk to you, we will take appropriate steps to contain and investigate the incident and, where required by law, notify you and any relevant authorities without undue delay.
12. International Data Transfers
Invuria is based in the United States, and personal information we collect is primarily stored and processed in the United States. Where we engage service providers located in other countries, personal information may be transferred to and processed in those countries, which may have data protection laws that differ from the laws in your country of residence.
Where we transfer personal information across borders, we take appropriate steps to ensure that the information receives an adequate level of protection. These steps may include entering into standard contractual clauses, relying on adequacy decisions, or implementing other safeguards required by applicable law.
If you would like further information about the specific safeguards applied to a particular transfer of your personal information, please contact us using the details at the end of this policy.
13. Your Privacy Rights
Depending on where you live, you may have certain rights in relation to your personal information. These rights may include the following.
- Access. You may request a copy of the personal information we hold about you.
- Correction. You may request that we correct inaccurate or incomplete personal information.
- Deletion. You may request that we delete your personal information in certain circumstances.
- Restriction. You may request that we restrict the processing of your personal information in certain circumstances.
- Portability. You may request a copy of your personal information in a structured, commonly used and machine-readable format.
- Objection. You may object to processing based on legitimate interests in certain circumstances.
- Withdrawal of consent. Where we process information on the basis of consent, you may withdraw that consent at any time.
To exercise any of these rights, please contact us using the details in the section titled How to Contact Us. We will respond to your request within the timeframes required by applicable law. We may need to verify your identity before processing your request. You also have the right to lodge a complaint with your local data protection supervisory authority if you believe that we have not handled your information in accordance with applicable law.
14. Privacy for Children
Our website and our services are intended for businesses and professional organisations and are not directed to children under the age of sixteen. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us using the details at the end of this policy.
If we become aware that we have collected personal information from a child without appropriate parental consent, we will take steps to delete that information as quickly as possible. If you are under the age of sixteen, please do not submit any personal information to us.
15. Third Party Links and Services
Our website may contain links to third party websites, applications or services that are not operated by us. This policy applies only to information collected by Invuria. We are not responsible for the privacy practices or the content of any third party website, and we encourage you to read the privacy policy of every website you visit.
If you choose to interact with a third party through our website, any information you share with that third party is governed by the privacy policy of that third party, not by this policy. We do not control and are not responsible for how third parties collect, use or disclose information.
16. Do Not Track Signals
Some browsers offer a Do Not Track setting that sends a signal to websites indicating that you do not wish to be tracked across websites over time. There is currently no widely accepted standard for how websites should respond to these signals.
We do not currently respond to browser Do Not Track signals. We do not engage in cross-site tracking of visitors for advertising purposes, and we do not sell personal information. If a recognised industry standard for Do Not Track is adopted, we will review our practices and update this policy accordingly.
17. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, in technology or in applicable law. When we make material changes, we will update the effective date at the top of this page and, where appropriate, provide a more prominent notice on our website.
We encourage you to review this policy periodically so that you remain informed about how we protect your information. Your continued use of our website after any changes to this policy have been posted constitutes your acceptance of the revised policy.
18. How to Contact Us
If you have any questions, concerns or requests regarding this privacy policy or our handling of your personal information, please contact us using the details below.
INVURIA LLP
6007 S 115 W, Salt Lake City - 84107-6918, United States (US)
Email: note@invuria.hair
Phone: +13186166417
We will make every effort to respond to your enquiry promptly and to resolve any concerns you may have in a fair and transparent manner.